Cookie Policy

Cookies are small data files which are placed on your computer or other device by this site and contain information that is transferred to your devices hard drive. This site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and allows us to improve our site.

By continuing to browse the site, you are agreeing to our use of cookies.

We use the following cookies:

Home Page Product Category Page Product Listing Page Basket Sales Confirmation Page
adobedtm.com adobedtm.com adobedtm.com adobedtm.com adobedtm.com
doubleclick.net doubleclick.net doubleclick.net doubleclick.net doubleclick.net
facebook.com facebook.com facebook.com facebook.com facebook.com
facebook.net facebook.net facebook.net facebook.net facebook.net
google-analytics.com google-analytics.com google-analytics.com google-analytics.com google-analytics.com
google.com google.com google.com google.co.uk google.com
googleadservices.com googleadservices.com googleadservices.com google.com googleadservices.com
googletagmanager.com googletagmanager.com googletagmanager.com googleadservices.com googletagmanager.com
gstatic.com gstatic.com gstatic.com googletagmanager.com gstatic.com
hotjar.com hotjar.com hotjar.com gstatic.com hotjar.com
newrelic.com newrelic.com newrelic.com hotjar.com newrelic.com
pingdom.net pingdom.net pingdom.net newrelic.com pingdom.net
      pingdom.net  

The different types of cookies we use.

Essential cookies allow our users to use the basic functionality of our website, browsing our products, ordering and paying for items, checking your account information and viewing your order history.

Performance cookies allow us to get to know how you use our website. They are used to analyse visitor information such as usage, visitor numbers and help us see how effective our advertising is and to understand what you like. We also use this information to help improve our website and improve the user experience.

Functionality cookies allow us to provide additional functionalities to the website, and will retain some settings information. Whilst not essential for the functionality of our site, they do enable extra features that should improve your shopping experience.

Targeting cookies we also use cookies to track visitors' interest in our products. We may use this to understand what most appeals to our customers so we can make our offers as appropriate as possible. Browsing behaviour can also be used to create relevant banners with product recommendations that we believe best relate to the items you viewed on our website.

 

We do not use advertising cookies. Any adverts or links on the IDS websites by external companies remain on set pages of the website and are not based on your preferences or how you navigate around the website.

 

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

 

Google Analytics

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.

For more information on Google AdSense see the official Google AdSense privacy FAQ or at  https://www.google.co.uk/adsense/start/how-it-works/#/

In some cases we may provide you with custom content based on what you tell us about yourself either directly or indirectly by linking a social media account. These types of cookies simply allow us to provide you with content that we feel may be of interest to you.

 

Payment Provider Cookies

Our payment provider uses cookies in order to process your order and payment and for anti-fraud purposes.

 

Social Media Cookies

 

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Twitter, Facebook, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies. They will ask you for your consent if you chose to connect to social media from our site.

Cookies will be kept in accordance with our cookie providers retention policies.

Please note that third parties may also use cookies over which we have no control. For example external websites and social networks like Facebook may set their own (third party) cookies. You will need to contact those sites directly for their cookie policy.

 

What Can I do to Control Cookies

If you don’t want to receive cookies, you can refuse the setting of all or some cookies by activating the setting on your browser. However, if you block all cookies you will lose functionality and will not be able to access all or parts of our site, for example; you will not be able to stay signed into our site to successfully shop. The website www.aboutcookies.org(hyperlink) provides lots of information on how you can manage cookies on a range of browsers.